went to buy a vauxhall mokka in August 15 knew what I was wanting colour spec from dalgety bay dealership. met the salesman who guided me through the forms for car picked car told 2nd Sep for hand over. got phone call from salesman 2 days later "sorry can u come back and refill in ur paperwork as its been lost" "car won't be ready for 2nd now" upshot was lost paperwork 5 times 9 trips to garage to fill in same forms salesman sacked new salesman who promised me the earth not to cancel car finally picked up car 21st Sep 15 no gifts as promised wrong sales invoice handed over then no paperwork issued with car despite loads of calls to garage paperwork still sat on advisers desk finally got paperwork January 2016 avoid avoid avoid