As soon as we walked through the door we received a warm welcome from the front staff. While we waited to be seen we were seated and offered a drink in a nice comfortable area and was provided with a nice bag for the 2 year old with us to keep him amused (very thoughtful). We were seen by David Gillan and he took us around all the cars we were interested in and went into detail for each car. Very easy to get along with and didn't feel any pressure from him as you do from some salesmen. Best service I could ask for. Glad I purchased a car from Peter Vardy and will return for my next purchase.