Having bought a Jaguar XF s from Peter Vardy Aberdeen ( I live West midlands so business was done via phone calls and Emails ). Part of the deal was a two year service pack which they will now not provide confirmation for, Even thought its on all the sales documents and original sales advertisements!!! Now 2 months into the ownership of the car they will not answer my Emails, return my phone calls and even Jaguar Customer Relations head office can't get a reply from them. The aftercare of customer service from Peter Vardy is the worse I have every dealt with and my only recommendation to all potential customers reading this is to avoid this dealership at all costs. Makes me consider were i stand legally, this I will be finding out about. Jaguar should be ashamed of themselves for letting them have the franchise rights.