We had a fantastic experience at the Perth showroom following seeing a television advert.
We travelled from Aviemore to look at buying our Daughter her first car and were not disappointed.
We were greeted immediately, buy not forcefully, by a lovely guy called Marc Myles, who came out to the forecourt to greet us.
Following our brief, Marc showed us available vehicles to suit our needs, and we agreed a purchase quickly, and comfortably.
During the process, Marc dealt with my daughter with the very right level of interest, sincerity, and treated her like the customer.
Following the sale, Marc took our Daughter and suggested that she put the sold sign on her new car - what a fabulous touch!
We found the experience to be extremely positive, informative and Marc's confidence, and genuinely friendly personality, ensured a great first car experience for our daughter.
We were made to feel very comfortable and catered for throughout the entire sale process, with all steps expertly explained.
We returned to the showroom a week later to collect the car and Marc collected us, promptly, from the train station. Again, we where dealt with superbly.
Marc also explained all the added extras, eg warranty cover, service cover etc.
Marc has since called to ensure all is good with the car which, although may be Vardy process, still adds to the customer experience.
We will absolutely be returning to upgrade our family car, and hope that Marc is available on that occasion also!
Thank you for a superb experience - sales, coupled with customer service, delivered just right, not an easy thing to achieve!
Brenda, Tony, and Kennady McGlynn, Aviemore.