They were very friendly and tried to get things done quickly. Although I was always allowed to fall through the cracks. They were a day later getting my car registered than planned. Which meant they had to postpone the meeting to sign the financial agreement but made me wait 20 minutes after the agreed meeting time to tell me it wouldn't happen making me late for work. A new meeting time was then agreed which after waiting for the rep for 45 mins I had called the branch twice and her personal mobile 3 times for no answer. Eventually they called back and said they would be there in another 2 hours. From that point they then on time and did everything quickly. I just felt I wasn't a valued customer with always getting pushed back without warning