from knowing what car I wanted and stating what I wanted with it still resulted in get a sale pitch for stuff you've already said u don't want, then to get the car and have to go back week later to get it fixed, then having to hang about all day while they look it over and then they have to get it authorised do work on the car makes it even longer wait, there a lot going on and maybe if they stopped slowed down and and just gave it that person touch to save people hanging around waiting, not all of us have time to wait and even if we do still pisses you off, don't get me wrong my sales guy was great and a good one at that ( but then am paying his wages) would he of been so helpful if wasn't,