I cannot fault the service received from Scott and the team during my purchase, collection and recent return visit. I spent a great deal of time talking through with Scott the options for the purchase of my new car, he took time to talk through each option answering all questions I had. The handover of the car was relatively smooth, we did spend some additional time on the day of collection waiting for the car, upon handover of the keys the manager Scott came down to apologise and top up the fuel, it was nice to see management come down to reassure the customer. The car purchased was the showroom model, I did provide my salesman Scott with some feedback as spare tyres are no longer supplied with the Mokka, and would have taken opportunity at point of sale to order this as always drive with spare wheel, this was swiftly taken on board and offered his assistance ordering in spare tyre and jack. I recently collected this from the dealership and spoke with Bobby, the service booklet and car pass in my Mokka were not for my car but a car a registered back in 2013. I handed the book and pass back to Bobby who has ordered a fresh book and car pass for my Mokka - which I should receive through the post within the next few days. I have dealt with the car dealership over the past 4 years, my previous Astra had the service plan, I am glad to see the service has continued through and I was happy with the overall experience of purchasing my new car. All of the staff that I have spoken have all been friendly and very helpful and credit to their employer.