Keith was very friendly and approachable and gave us all the information we needed to let us decide to go ahead with the purchase. He kept in touch but not to the extent that we felt he was trying to push for a sale. We would have no problem dealing with Keith in the future. The after sales team were also very reliable, gave us the information regarding other options available to us such as service plans. Again they didn't come across as being too pushy and gave us time to consider the options. We decided the following day to go ahead with the service plan which they organised with no issues. Car was ready on time and explained all the controls of the car to Lee before leaving.