Thestaff involved were fine. The IT let them down. The initial purchase of the car took longer than necessary as the salesman had to keep waiting for the computer system to allow him onto the network. I decided to order a load space liner whilst I was there. The IT delays were repeated in the spares department. A lot of time was spent waiting for connections. When I rang with a question about the abscence of a log book no one was available to take my call . I was assured that an internal e miail would be sent and someone would ring back. Phone calls on the following two days did not result in a reply. On my return from a week away I finally got through