Good service from everybody I encountered, though I did feel I maybe dealt with too many people, my primary contact was excellent. Replying to emails promptly and with the information I required. I needed the car quickly, due to my old car having terminal engine failure, and with a bit of negotiation, I had the car I wanted at the right price, within 5 days. I had an issue with repeatedly being called Mrs, after I had introduced myself by name, but I'm presuming this is part of the company culture. Maybe something that should be looked at in future training. Marital status is irrelevant to a car purchase.