Positives; Pleasant enough experience with the Salesman and Sales Manager. Very happy with our new vehicle. Eventually got the deal I was looking for. Negatives Had to negotiate hard to get the best deal despite being a repeat customer. Deal advertised was free gift of ipad or iwatch. Salesman didn't respond to request for either. Valet on the inside of the car wasn't up to standard expected. i.e. inner door sills were very dusty, mucky. Looked like it had been rushed during a busy period. Promised supagard treatment inside and out as part of the deal. Not 100% sure it was carried out. No proof of certificate provided.