The salesman as usual was very good, listened to what I wanted and worked with me to get as close to what I wanted as possible. I was dissapointed to find the trip screen on dash is actually off lesser quality and very basic than a lower spec mokka so doesn't have a digital speedo and better looking mpg meter etc, I feel this should have been mentioned. The hand over of the car was not as good as it could have been. I collected the car at night and didn't notice till following morning that a head rest was missing, the car book was missing and service book wasn't anywhere to be found. The sales man dropped off the headrest to me at work a few days later and I didn't receive the books till a month later. As the above I don't think it would be fair to give a 10/10 rating when it wasn't. I'm still fairly happy with the service and the car itself is awesome other than mentioned above. Will be back in a few years for another car for sure.