We bought without seeing it and we're promised by the sales person that the car paint work would be checked. We were also told we were given mats as part of the deal. On viewing the car there were numerous scratches and a white mark on the right side. We mentioned this and we're told to bring it back in the following week. We also were not given our mats as the service department had forgotten to put them in. On getting in the valet was poor and clearly a dog had been in the car previously as there were lots of white hairs all over the bag seat. When we were driving the car the engine coolant warning came on the dash board...we were told the car had been checked thoroughly. Needless to say we were very saddened after being so excited about getting the car. We took it back and it was fixed. However again a kit was not put in our car and had to be dropped off on a different day by Gordon. I just felt that after getting it so wrong the first time it would all have been perfect for us going back. We were considering the service package but after the lack of treatment our car was given we will not be going ahead. It appears that Vauxhall are happy to promise the world but when it comes to delivering it cannot do so. Left a sour taste in my mouth.