In an overall basis my experience has been pretty poor, which is a shame really because initially the service i received was very good, the salesman i dealt with was very friendly and his customer service was to an acceptable standard, however there were a few delays in getting the vehicle, this was partly my fault as I changed the vehicle and finance had to be re-assessed, but I feel if i had been kept more informed then these delays could have been avoided. Unfortunately I must say the aftercare service I have received has been extremely poor, on 2 occasions I have emailed the Salesman who sold me the car to query a discrepancy with my GAP insurance policy and I have still yet to receive a response and this was over 2 weeks ago. I have even been into the branch but the person I spoke to didn't even know who James the salesman was, and i didn't have time to wait about, I was told there was such a high turnover with "that lot" they hardly remember their names. So overall not a great experience, however, more than happy with the actual car itself.