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Jacqui Dunlop
A bit disappointed when my car went in for service, received a call informing me that the ignition coil was broken and they could replace it with a new one at an extra cost to me. I informed them that the coil and spark plugs had been replaced 5 months earlier as the plugs had corroded and damaged the coil . An independent garage had advised that the plugs be replaced every 30,000 miles and not every 4 yrs or 78,000 miles Peter vardy advised. I asked them to put the damaged coil back in and i would take back to the garage which had installed it as it must of been a manufacturing fault. Within 20 minutes received a callback from service manager informing me that the coil had indeed been broken by one of their mechanics on removal and he had just started working with vauxhall and was not familiar with the cars , they would replace with a new one free of charge. If i had not questioned why it could of possibly be broken after 5 months they would of charged me approx £300.00. I currently have a service 5 yr plan and am thinking about cancelling it altogether.
8 years ago
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Peter Vardy has a 4.6 average rating from 7,477 reviews

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