First of all I went to the car store in Hillington, test drove a car and was told I'd get a call back and didn't hear anything. I was recommended a sales man in Motherwell so I went there, picked a car at a great deal but again didn't hear anything about when to pick it up etc, so had to email them. Finally we gen I went to pick up the car and pay it cash we asked to see the car before handing over the money. It was taking a long while, finally the salesman came back and told me the car radio button wasn't working and we would have to get a new button or radio fitted. If I didn't asked to see the car first would I have been sold it like this? I was to go back on the Monday to get it fixed and get a curtesy car but when I phoned up no one knew what I was talking about and any time I phoned I was placed on hold with abrupt receptionist. After a few phone calls and feeling like I was getting no where, my partner had to go in and see about the car. I ended up having to get a full new radio in the car and when I picked it up after them having it for 10 days the Bluetooth in the radio wasn't working. Also sold me the car without a spare key and eventually when I collected the car and spare key, the key didn't flip out. You would think that the guys would check these things before handing them over. My car also came with a water mark on the passenger seat. Would definitely not recommend as now 4 weeks later I'm still having hassle.