I came in on the 31st May to part exchange my car, and the service was excellent, however, from the next morning I realised I had made a mistake and the car was absolutely not suited to me, I have had a recent operation on my back, and found the car very uncomfortable to drive due to the change in position to my previous car, so I called and asked for some help or advice (bearing in mind I had only had the car for about 15 hours) and was told in a very short manner that there was nothing that could be done and that was that. So I called black horse finance and the lady was very helpful, and said it should be an easy process, I just ask for a return of advance, and the car is returned to yourselves and the finance is cancelled. So I called again and was basically told this was rubbish, and again nothing could be done. I received no call to query the issue further, or any after sales contact whatsoever, and I have changed my mind after recommending Peter Vardy to numerous friends and colleagues.