My Husband and I had had poor service from another Car company over the past six years or so. For this reason we decided to go and see what Peter Vardy had to offer. We were extremely pleased with the efficiency, courtesy and knowledgeable information we received from the Lady who dealt with us from the outset. We cannot fault her. However we were far from happy with the promise of a donation to a charity we were involved in which did not come to anything. Whilst in your Showroom your Community Champion actually came into the office we were in, signing up for our new car, in order to promise that a donation would be forthcoming following a meeting she was to have the following week. Having heard nothing from her two weeks after that promise, I wrote a followup letter to her politely asking what had happened but I have not even had the courtesy of a knock-back letter. My Husband and I believed that it would be good publicity for Peter Vardy as we intended to make a point where any donation had come from. I am left wondering if the interest and promise had merely been made to assist in securing the sale of a car. In fact it had nothing to do with our decision to purchase from Peter Vardy as we had been pleased with the sales person allotted to us and happy with the car we had chosen. I am not happy either with the telephone call I had asking if I would be prepared to give Peter Vardy a 10 out of 10 score on a questionnaire I would receive via email. In return I would receive £25 of High Street Vouchers. I intended to give these to the charity as above, but having completed that questionnaire I have received nothing. Shame on you Peter Vardy on both counts.