"On buying the car on the Saturday for my son (1st car so super excited) salesman told me the car would be ready on the Wednesday. This was even brought forward a few hours on the Tuesday as didnt want my son driving it home in rush hour. However got a call at 11am saying car wouldn't be ready until following day (not great as had totally rearranged work etc) but he would drop it off to me. To then get another call back to say I would still need to go in to do paperwork (no logic). So decided just to collect the car myself on the Thursday as my son couldnt get away early. Arrived and car totally not repaired or preped and also had to wait on petrol. Following day I drove to Bonnyrigg to get paint work fixed as was so unhappy as wanted car up to scratch asap (Jason took over and was mortified by the service I had received). This not only was a huge disappointment but my son was gutted as this should have been a very exciting occasion for him. Your only saving grace was Jason took over all the problems from the garage and has been fantastic but I can safely say I would never recommend your garage and highly recommend that new staff are trained to a much higher standard as salesman also forgot to mention another \u00a3100 that was payable and was clearly clueless to procedures. Very unhappy customer and if zero was an option I would select."
7 years ago
Peter Vardy has a
4.6
average rating
from
7,477
reviews
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