My only fault with the service I received was regarding a query I had less than 3 days after I picked up the car. I called many times and left various messages for the staff member who handed over the car to call me, when this didn't happen I asked for the staff member whom I purchased the car with to call me again this didn't happen, I then asked for the person who arranged finance to call me which eventually happened. I explained my query and they said they would look into it, which did happen however the resolution to my query took almost 2 weeks to be completed and this was only after a courtsey call from another staff memeber that I mentioned my initial query of over 10 days. Again I waited on the person dealing with my query to get in touch, which they did the following day. I feel that all customer service was 100% attentive before & during the car purchase but left disappointed following the sale.