On the sales side of things , i was extremely happy dealing with kelly Cuthbertson was a pleasure. This is the third car in over two years from them and have been quite happy with the sales team. The day after i took possession of the car i had a warning light come on in the dash. On reading the manual it turned out to be a pressure sensor problem so was told to bring the car in to be checked, On returning the keys to me i was told it was a tyre being slightly down and they blew it up. I asked if it was possible if there was a slow puncture on this wheel as the car was checked before handing it over to me so obviously pressures would have been checked before receiving it and the chap told me it was checked and there was no puncture, Only for it to happen 2 days later again. Turned out there was 2 nails in the tyre so it couldnt possibly have been checked for punctures causing me having to buy a tyre within a few days of being told the tyres were fine . (granted this could have happened after i drove out but to be told there was no puncture, well what can i say was it checked or just blown up to reset the warning light ???. I dont mind being told that there might have been a puncture but was assured there was not. Im glad i didnt take out the additional warranty and now when i reflect back. This is the 3rd car in 2 years and we were going to come back for a 4th to trade in the Ds3 we bought from you but il stop here and say no more !!!!! Service Dept staff 10/10 mechanic who checked the car ?/10