I have a bad feeling about the purchase just made. I was under a bit of pressure because my car was due an MOT within a week and I had decided to change it. Because of my circumstances I needed a similar car to the one I was trading in (Mazda 5) and thought the Vaxhall Zafira fitted the bill which I think it does. However at one stage there were three salesmen in attendance , the salesman, his manager and a trainee. Eventually I agreed a deal with finance and was told I was given a good deal. At this stage I had only seen images of the car that had to be brought from another branch. When I went in to pick up the car it was in good condition etc and signed up for the deal. after this I noticed that there was o % interest deals on and I asked for details of this but was told it was only on cars £8K and under mine was £8999, again I was told I was getting a good deal and it was too late to change. I think I could have been given more information whilst discussing potential finance options for the car, its obviously not in Peter Vardy's interest to do this but it is important for the customer and I thought your organisation was a customer centred organisation so I feel very disappointed in the deal obtained. I've waited a while to submit this report but I have just returned from the salesroom having had my third visit in attempt to have alloy wheels dressed, for one reason or another its still not done and I now have to arrange a further visit. I also have no second key for the car or service record , I was due to pick these up today but they were not available. Your salesman seems attentive and willing to help but seems to be hampered by processes or lack of commitment from other parts of the organisation. The upshot is I've had three abortive visits to your premises and am no further forward, I feel as if I've paid too much in finance, when if deals had been explained I may have gone for a different car so I'm stuck with a five year deal that I now consider expensive and I do not have a good feeling of the future success of after sales service from Peter Vardy.