Buying the car was a great experience. Paul Johnstone was really professional and is a very customer focused. He is an asset to your company. However, my car was recalled today. I called Vauxhall, Seafield, Edinburgh. Firstly I was told I could drive the car. This was against the advice of the Vauxhall website. I then received a very insensitive text from the rep that handed my car over to me. Not Paul. I called her and asked her to recheck if I should drive the car. She checked with her boss and I was advised not to drive the car. I was given a number to call, tried it until 1400 hrs and it was not available for calls. So I went on the website, printed the advice and followed the instructions and found that the "cardan joint number" advised to look for in fact is not a number on the recall. I am nearly 50, found myself lying on the floor of my car looking for this number, having been completely stressed out all day. It really upset me that Peter Vardy Vauxhall could not have offered advice, when I called them this morning. I bought my first new Vauxhall in 2000/2001, another new car in 2009, get all my services and work done by Vauxhall, but feel really let down today. I only picked up my new car last. Saturday. Up until now I have been really satisfied with the service and good customer service, but....