When my partner and I went to Peter Vardy, I had in mind what car I was looking for, on meeting Chris, the sales rep, there was no pressure as he showed us round the car lot, straight to what I was looking for, still no pressure which made us feel more relaxed, very polite, cheerful chap, explaining and answering all our questions, offering us coffee or tea, " yep we bought 😉 and right up till we drove away in my new car, the customer service was fantastic from all the staff, they just seemed to go that bit further out of their way to make the experience of buying a car relaxed, am still smiling 😊