I have no fault at all with my salesman he went above and beyond. But due to unforeseen circumstances with the recall and previous to that a lack of communication from the customer experience team, I was left constantly having to phone to see what was happening with my car while at work. This made the experience of buying my new car stressful and not enjoyable! I had said I would wait till the following week to collect my car, but they insisted I could have it on the Friday. This didn't happen because of recall and I collected on Monday again having to make calls myself from work to enquire! There are also some faults on my car. Scrape on front alloy which is black high gloss so very noticeable, poor finish with rough edge on the interior screen and scrapes on driver door which because it is white again is very noticeable. When paying nearly 21,500 for a new car I do not expect this. I bought my previous car from yourselves and had problems there too. Therefore I will not be returning my custom