Well that is the first and last time i purchase a car from Peter Vardy Aberdeen. vauxhall insignia Purchased 21/12/2013 and within weeks had to spend £600 + on tyres and brakes . Tyres that were unevenly worn to the point that would have been unmissable on the so called pre-sale checks. Checked tyres and found to be down to 1mm at various points . So not only worn but highly likely illegal at point of sale. Brake discs and pads also so badly worn that again highly likely illegal at point of sale . I made my disappointment known on Peter Vardys social media site ( as any customer care / complaints dept impossible to locate ) to be called back by the branch manager promising to investigate and that is where the communication ended. Onto my next visit to Peter Vardy Aberdeen to investigate coolant loss , only to be accused of " not replacing cap correctly leading to the coolant loss". Fault reoccurred within days , back to Peter Vardy to then diagnose cracked tank. Managed to get money refunded after the 2nd wasted trip. Finally the latest disappointment . Car in for end of warranty check last week and while in Peter Vardy Aberdeen's possession fault developed with parking sensors . Not believing in coincidences of that level decided to give the dealership the benefit and booked the car in for first thing this morning . On arrival at 08:00 as agreed told that car would have to be left all day and I would have to sign waiver to agree to underwrite fee of £118 . Even in the unlikely event of the repair not being covered by the warrant a fee of £118 for a repair that if not covered would be diagnosed and corrected in minutes . Well that was the last time Peter Vardy Aberdeen will be receiving my business. Good sales staff , good handover which was very personal as the car was a gift for my wife however the impression we have had is that once the car was handed over any issues and we were on our own.
10 years ago
Peter Vardy has a
4.6
average rating
from
7,477
reviews
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