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Charles
Salesman I had was very good and 1st class and explained everything well but the pass over on the day of getting my car wasn't.I had a young guy doing it and I understand that people have to learn but nobody was looking over him making sure he was doing it right and part of my deal was a full tank of petrol and there wasn't and when I explained to the guy he said he knew nothing about it and I was told he did and he said he couldn't get a fuel car to fill it up cause the finance team had the fuel cards and they were closed and he said to me just come back in the next couple of days and I will do it but I was going away and wouldn't manage to come back and then he was made by someone to go and get my car filled up of petrol so all of a sudden he managed to get a fuel card he said that he couldn't get and he didn't look very happy when he came back.He didn't look very sure about the forms to be signed.Then when I was leaving he said I have ur keys here and just need to get key rings for them but that's only if you need them but I had been there for a long time i just wanted home and said its ok i am not worried about key rings.He really looked as though he couldn't be bothered.I asked about a service plan for my car and he said he would get the details from the computer and send me what I needed to get a service plan but I have heard nothing since.Then when I left with my new car I was driving along and found the windscreen washer not to be working very well and I checked it when I got home and found the bottle that holds the windscreen washer was nearly empty after being told the whole car was checked over.Like I say the salesman I got was 1st class but the guy that did the change over was not so good and I have bought Vauxhall cars as both my sons have and I have had recalls on cars and my first car was in 3 times with recalls and was nothing but a nightmare dealing to get it sorted and no one seem to be bothered and I lost money through this and my last Vauxhall was in getting fixed under warranty which went a lot better and staff could not of been more helpful and done everything they could and then I decided I needed a new car and everything went brillant until the day I got my new car and now I am not so sure if I would go back again and the next time I buy a new car I am seriously thinking of going somewhere else.I did go back and explain to the salesman I had and he said anymore problems with anything else just to go back to him but lucky enough there has been no more I have had the car just over a week.
10 years ago
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Peter Vardy has a 4.6 average rating from 7,477 reviews

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