So I've already left a review a couple of weeks ago, a 5 star review. I really enjoyed the service I was given by the sales department. This goes to the service department, who could not inspect, prepare and fix my car in time and with quality, absolute joke this is getting into. The service guys, failed right from the start, when they should have inspected the car properly. They didn't even bother to stamp the service book and reset the oil life indicator on the trip computer (they prob didn't even change the oil!). It is basic stuff, you CANNOT sell a car like that. It took me one test drive and 2 days of owning the car, to find 3 problems: - "Unusable" gearbox - Management light on - Parking break light on, at all times. The car was dropped at Vauxhall Edinburgh for diagnostic and repair on a Wednesday, almost 3 WEEKS after, and I'm still waiting for it. The car is an Astra SRi 1.4T. I was given a 3d 1.0L Corsa, dirty, by the way. What really gets me angry is that I'm constantly told that the car will be ready on a certain day until I get that SHORT NOTICE phone call, when they tell it won't be, trying to make me believe it is all normal when in fact, this is just the result of poor management and poor standards, don't treat me like an idiot, you need to sort yourselves out! 3 goddamn weeks to get this sorted?? Who's gonna pay for this first installment?? Don't set false expectations, don't treat your customers like idiots, this is basic stuff and it is embarrassing! I expect proper compensation for this. Fabio