very disappointed with events today,picked car on 3/2/15,viewed it on 12/2/15 and on inspection with one of branch managers we were assured it would be given a complete valet to get rid of dog hairs,paint work on outside of vehicle would be attended to where there were marks,we also noted a difference of 800 miles on the clock as off the 3/2/15.an explanation was given and we were told a platinum care cover to the outside of the car would be done.presented with car today,poor attempt at valet as dog hair still visable,paintwork not addressed,car had to go back to workshop for rush job,so don't believe platinum care cover done.sorry but this is poor customer care in our opinion.will now be in contact with megan linden to give her a complete dossier of events.