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Lesley-Anne
went to pick car up on weds11thfeb had not seen car as it was coming down from Aberdeen noticed scores on front bumper fag burns on both front seats was not valeted was left to put car mats in myself that I found in boot ,was told from Gary that he can repair car and his manager to authorised it got them to sign my paperwork, my car went in on mon16th Feb. to be done I had to keep phoning the branch then Gary phoned me on tue night to say car will be back on the forecourt from the paint shop at 12pm and all repairs done ready to pick up and everything was done, got a phone call 11am on the weds from receptionist to say the wrong seat had came, phoned back and asked to speak to manager got Sean told him and still getting mucked about so my car I purchased is still in the branch, told Sean not happy with customers service, now he is saying it will be a another week before it will be fixed if he can get it fixed. not happy with any of the service I got said to Sean I will be wanting a replacement car. all I get told from him he is short staff.I will be taking this further. wont be using this branch again in the future.
9 years ago
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Peter Vardy has a 4.6 average rating from 7,477 reviews

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