The salesman (Paul) didn't build up much rapport, considering I was in during the VIP event. He was helpful in finding a car. During the handover, this is where things went bad. First of all, the car was not MOT'd, however Pual advised that he would arrange this for two weeks time and call to confirm (The MOT was arranged, but I needed to call to confirm myself. Due to this, he offered me free car mats, which did not materialise. The next thing that happened is that the monthly payment that was agreed, was higher. Following my disapproval (and almost walking out on the deal), he managed to sort this. I was given a bottle of prosecco as an apology. I've had issues with Peter Vardy in the past, but as my wife had a good experience in September, I thought I would give you another try. I feel that the next car I purchase may be with a rival.