Shocking customer service, went to see a £12,500 car that we were told by the salesman Stuart that he was happy to show us the car in its present condition (dirty, bodywork scratches, interior scruffy and dirty) as by the time we were due to pick up the car it would be in showroom condition. He said Peter Vardy had a 2 meter rule that any bodywork damage that you could see from 2 meters away would be repaired also the alloy wheels if they had any damage would be refurbished. We received a phone call on 24th September 2019 that the car was ready to be collected and on arrival at the arranged time had to wait almost 2 Hours but eventually the car was presented to us, It was dirty had dirty water running down the inside of the door channels, seats were dirty, sun visors were disgustingly dirty and none of the repairs had been done, then we noticed more damage internally it looked like a bear had been kept in the back of it for 2 years all the plastic panelling was damaged extensively. At this point we refused to accept the car and told the handover girl that we wanted to cancel the sale and just get our money back. Now we have been passed from pillar to post and have our phone calls ignored with the usual "someone will call you back" and never does in a effort to receive our money back. SHOCKING SERVICE and would never recommend this company to anyone because it might just happen to them!!!!!!!