pfp energy are beyond incompetent. I signed up to pfp in December 2020 on the agreed understanding I would submit meter readings on line on the 1st of every month and would pay by Direct Debit on the 5th of every month. pfp have failed to do this every month since, despite my ringing on the first of the month when they reject my readings. They fail to understand that I use virtually no gas during the summer months so then grossly over estimate readings and putting me in the red on my account. Last month I demanded to speak to a Manger but was told they were too busy and I would get a call back .I AM STILL WAITING. I am now comparing other suppliers and will be changing supplier in the next 24 hours. DO NOT USE THIS COMPANY>