I have placed an order for a coffee machine (Philips 5400 Series Bean to Cup coffee machines) I paid in full recieved an email from philips thanking me for the order. Next day i recieved an email cancelling the order from philips. I called the customer servis not based in the UK, number difficult to find and raised a complaint about them taking my money and within 24 hours cancelling the order. After being on the phone for over an hour. I replaced the order paid AGAIN (awaiting the refund from order 1 £395 that i had not recieved yet) I yet again recieved a confirmation of order. Today i recieved another email cancelling order 2. I feel philips dont want to sell me a coffee machine. I have been back in contact with customer services on 0207 6604440 and I am awaiting an email reference trying to order it for the 3rd time. My wife really likes the machine otherwise I would have given up and gone elsewhere....