Abysmal. I emailed these people to try and find out what shaver blades I needed to replace, my old ones, they said HQ8, I paid on the 22nd, and of course when they arrived, they were HQ56, simple mistake?? After 20 minutes on the phone, and a whole series of photos later a refund was agreed. NOW, 8 emails, yes 8 , and photos, without a reply, I am left with shaver blades that don,.t fit , and £25.00 out of pocket.Thier product might be reasonable but expensive, but their so called customer service might not as well be there. They are absolutely atrocious. For a so called International company this does their reputation no good whatsoever, still they don,t really care do they, they have £25.00 in their coffers, and I am stuck with a set of shaver blades that don,t fit?? I am fuming at the way I have been treated DO NOT BUY THEIR PRODUCTS ON THREAT OF BEING ROBBED.