This company is not even worthy of 1 star they are absolutely appalling and would not even recommended to my worst sworn enemy!!!! I failed to read the reviews and comments before hand and now wished that i had!!! I got sent an envelope to post my phone in quick enough but I've had nothing but agro and problems from them. Didn't receive any email until a week later and alot of emails from me that they had received my phone and then at the exact same time sent me an email saying my phone was faulty and they had lowered my price. My phone worked perfectly fine when it went to them in its box!!! So i clicked that i agreed on the price because i had waited long enough and expected to bank transfer the money that day to be sent an email saying my cheque was in the post and id be getting it soon when i had specifically stated that i would like a bank transfer. A week later im still waiting for my cheque and even wondering if im going to recieve one!!! I WILL be seeking legal advice soon and also contacting the police as i seem to not be the only one!!! All the good comments are clearly fake or those people got extremely lucky!!! You people should be absolutely ashamed of yourselves!!!!