FAKE AIRPOD PRO’s - BE WARNED. I can only assume all the positive reviews on Trustpilot relating to AirPod Pro’s are fake. I bought a pair of ‘seller certified’ refurbished AirPod’s from this RefurbishedPhones4U. They looked great, but the microphone was extremely muffled, the noise cancellation didn’t work and the firmware did not update (together with other issues). I immediately contacted the seller to give them the opportunity to reassure me this was a one off situation. However, it felt like I was dealing with an automatic email bot. I got fed up with the lack of response so I sent them back for a refund, and clearly stated within the package that I wanted a full refund. Roll forward 1 week and they had sent me a replacement, instead of a refund. I decided to give them the benefit of the doubt, however, this time I did a bit more due diligence and went to an Apple store to verify whether the AirPods were real. Low and behold, I discovered they were FAKE! Cut a long story short, this company refuses to refund me the original shipping costs (£8.99). Rather spend a bit more money and buy real certified refurbished AirPods from Amazon.