After talking to phones 4u and being a little bit technophobic I trusted your sales team to provide me with a suitable handset and contract after explaining what I needed. I was amazed at the poor quality handset which I was provided and promptly sent it back to then be supplied with a newer version of the same phone which is not at all fit for purpose and to this end I am now stuck with a phone I will not use for a 2 year contract and no way out of it but to buy myself out which I am not in a position to do. After being called a liar by your customer service team when I explained I asked for an I phone 4s originally I will never use you again or recommend you to anybody.