how did you even get my email address? i dont remember giving it to you - however, while i'm here, every time i go in and ask for a topup on my pay monthly o2 sim, i get a barrage of questions about wanting to upgrade - if i wanted to upgrade i would ask - the implication here is that you i dont know what i'm in the shop for - i do - its very simple - pelase stop assuming that the person pn the street doesnt know what they want - just do as ive asked you to do without trtying to upsell - its really patronising. in the past when ive told people to stop doing it theyve replied that they're just trying to be helpful - well its not helpful at all - if im interested in your fantastic range of offers i'll ask, but im not so thats why i dont - anyway, how did you even get my email?