Although the transition from Orange to EE in May was initially good the person from phones for you assured me my direct debit and phone number would remain as normal. WELL.....after being billed for two mobile numbers (mine and one new number that I didn't ask for) and being told this new no. was now removed I'm still getting letters referring to it. I'm also getting REALLY ANGRY putting it politely that after telling EE that I hadn't had a bill in 6 weeks (I'm now 3.months down the line) they said that one would be sent only referring to my old and current number. Finally get a large bill and told no DD has been appointed to my account at all and that next month (August)it will activate after restarting one. In the meantime after calling about my account which I can't even access online because of my account being linked to the new number that shouldn't have been created ill have to fork out a small fortune and can't make a complaint because they don't have a complaints dept!!!!! So no between phones4u and EE iwon't recommend either AGAIN. EE are the worst mess I've ever dealt with and phones for you customer service advisors dealing with new phone contracts should be more competent