The service so far has been really great, good deals on good phones and so forth. They called me before my last contract expired and gave me exactly what I wanted and more. I do however have only 2 issues that very seriously needs to be addressed by these guys and it is as follows. My new contract ended up being with EE, moving over from O2 because its the provider with whom I could get a better deal, however, after being assured that I had reception where I live, now that I actually have the phone I'm finding that yes, I have reception, but it sucks to say the least, and the 4G is just as bad, great when I have signal and it works, but its unreliable. In short, random fluctuation between zero to two bars of bloody signal and random changes between 4G and everything does not count as any kind of acceptable reception. You guys need to seriously get right on top of this if you're going to recommend and provider to anyone, this is a most basic a requirement for a phone and a really stupid mistake to make. Second is that my recent package came with a free Galaxy Tab. Yeah, stuff for free is nice, but this tablet is actually useless and it sits in its packaging in my drawer, never to be used that I might as well have not even received one in the first place. To give someone such a tablet when they are purchasing something like a Galaxy S5 phone is a really silly thing to do because the phone itself makes the tablet totally redundant, the smart thing is to properly match up device qualities if you're going to do such promotions, even if it costs a little bit more. Clearly someone who is willing to get the latest thing out as soon as it hits the shelves with the associated costs getting latest gear doesn't mind it so much, or at least give one the option between various items or something. Also, I had to chase Phones4Uu twice in order to get this delivered, it would appear that they totally forgot about it or something. This would have have been a 5 star review were it not for these two issues.