Complete lack of knowledge and information.
Not informed that current sim card would be obsolete within 2 hours of agreeing new contract leaving me without any way of communicating if leaving the house.
New phone was to be delivered within 2 days, managed to book the day off only to get an email stating phone would be delivered next day!!!! (Boss about as happy as i was)
3 months in and got an email and a letter stating that the insurance i took out had not been put in there system due to an administration error and wasn't covered (even though my bank statements showed otherwise).
4 months in and after numerous calls regarding previous issue they have now changed the insurance claims policy., and after sifting through all the jargon basically they want me to pay a ridiculously large excess for any claim if i had to make one. (will now be cancelled by the end of this month)
In short - Phones (never again) 4 me
10 years ago
Phones 4u has a
3.1
average rating
from
657
reviews
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