HI. I have just received this product which was ordered on 17th Aug 2018.
I have to tell you I am disappointed with your company. Firstly when I placed the order I did not receive a confirmation email that my order had been accepted. Neither did I receive any information on when I should expect its delivery. I tried several approaches to contact your company but kept drawing a blanc ....... being told the company did not exist or that the email address was unavailable and a whole host of other reasons.
I got my daughter to try to contact you and she came across the same problems. I tried to cancel my order but again failed.
Either your system may have a fault or your customer service needs revising.
I am using the information on the invoice I have received to try again to contact you but I wont hold my breath for a response. I was beinging to think that your ad was a scam.
Surely it doesnt take much to send a confirmation email and updates on expected arrival of goods. Due to the above reasons I will neither be ordering goods or recommending your company. Makes me sad to say that.
Diana Sharples
Sent from Samsung Mobile on O2
6 years ago
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