We had goods in storage over 2 years We paid insurance as well for them to collect store and deliver back to us There were over 50 boxes On receipt we had numerous damages and we then discovered numerous missing items They said we didn’t find these till after 7 days and as such the insurance was invalid We now know they had 57 boxes but only delivered 54 So 3 missing boxes costing us over £1000 and their response is sorry tell the police ! They have no interest in those missing items because it’s over 7days The company is a disgrace and take our advice DO NOT ISE PiCKFORDS for collection storage or delivery !