I wouldn't recommend this company after the diabolical service we received. We're in Cornwall UK, and we were going to Western Australia in 2011, so we booked Pickfords as they had a reputable name and covered the world. So they came and collected our stuff, we went off to Australia 🇦🇺 to live. We stayed in Australia a few months while they had our stuff still in UK as we couldn't find a property and paid Pickfords to keep our stuff safe. We were then contacted as to when we wanted our contents sent as they had our stuff in two different storage facilities. We decided to come back to UK as the job wasn't what hubby was promised so came back, told Pickfords to deliver our house contents to our original address. They delivered a week late and we were missing a lot of items which they blamed us on, as they said they had to split our house contents up as there was no room so had to store elsewhere and said we should've insured our house contents, which it was but not for loss, especially them loosing it.
So, if you are moving the otherside of the world, don't use these. They did it across another family who also went with us to Australia, they stayed in Australia but when there items were unpacked, they found it all smashed and tools missing, also the contents of their living room, TV, DVD player, 3 piece suite, table and chairs. They complained to Pickfords and said the same "You should've had it insured", they did and they claimed but Pickfords ignored them and they had to deal with it all.
1 month ago
Pickfords has a
1.5
average rating
from
38
reviews
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