I am writing to you to express our absolute antipathy for Pickfords. We hired Pickfords to ship our goods from the UK to Abu Dhabi in January 2017. The goods arrived in Abu Dhabi on the 01 March 2017. The goods arrived in what I can only describe as an appalling state. It seemed to us that the container must have been dropped, as the amount of damage was implausible. The goods were packed totally inadequately. Valuable artwork covered in one thin film of bubble wrap. Silver leaf furniture, also in a single sheet of bubble wrap. Antique wooden furniture packed in a single cardboard box, with no additional packing materials. The list is long… Our safe, containing valuable items did not arrive at all, neither did another number of valuable goods. We have sent all the necessary photographic and written evidence through to Pickfords, and Centry Services on numerous occasions. We have even contacted the MD, Mr Start and Mr Taylor directly. It is now the 4th July 2017, and we are still waiting for a suitable response.