PikPerfectionists! Captivating wedding album ensconced in velvet, museum-worthy and certain to be passed down through generations! Although there were some communication issues that required further clarification between USA Central time and Time Switzerland, the team here was eager to rectify and reward with a corrected and perfect version of my premium, lay-flat album with a custom-designed presentation box (which is not an extra, but a luxurious necessity, so DO add a keepsake box to your cart!) Richard and Paul did their utmost to provide complete fulfillment for an heirloom set. I am a very particular person, and they duly honored their customer satisfaction guarantee. Quite pleased!