I just had a horrible experience with a carpentry job with Pimlico Plumbers. I asked them to fit engineered wood floor and skirting on the ground floor in the kitchen area. The job ended up being 2x as expensive as alternative providers but I needed to do it urgently. As a result, Pimlico Plumbers did such a bad job that I have to redo everything. Among other issues: the wood was not cut to size so that there are horrible gaps under the door. The parts of skirting and steps are coming off. The underlay is sticking out. There are gaps between the floorboards. There are gaps between floor and skirting. Of course I submitted a complaint and now they claim that I don’t have any guarantee on the job (not sure how it is legally possible) and that as a gesture of good will the same engineer who did such a horrible job will come to fix some bits. I wonder who is going to pay for the damaged floor boards. It just looked so incompetent but my main hope was that Pimlico Plumbers is a reputable company who will do a good job and will fix a problem. Apparently I am mistaken. Maybe good for a small job, horrible for anything else. Terrible customer service. Of course will be taking further legal steps.