Today (29 December 2022) I called a plumber at around 9:00 am to unblock my kitchen sink. I was told that today's rate would be £190 + VAT per hour. I was told that the plumber would come within 1 hour. At 10:45 I called them again to say that the plumber was not here yet. I was told he was just round the corner. He came at 11:15. After less than half an hour he told me that he finished the job. The blockage was gone. But he told me that during his work a small part of the plastic fittings was broken and now water was leaking. I asked him to sort that out. He went out, came back after about 20 minutes and fitted the new plastic part in less than 10 minutes. He than charged me for 1 hour 30 minutes work + cost of the plastic spare part (£37.50) that he had broken. The total that I had to pay was £387. But when he left my place I noticed that water was still leaking. I panicked, rushed out, and found his van was still outside. I implored him to come back and deal with the leaking. He came again and stopped leaking by tightening the spare part. Then when he left I carefully examined the old spare part that he had replaced. Nothing was broken in there. I WAS SHOCKED THAT PIMLICO EMPLOYED SUCH PEOPLE.