Received a very poor service, they did not turn up when they said they would even though it was an emergency, called them because I was not in London to do the job myself. I pushed them and eventually got a visit 5 hours after they said they would arrive, eventually turned up late, tenant had to saty behind to let them in, claimed the toilet needed replacing and wanted to charge £600, said they would have to come back another time, just left the job with a leaking toilet into the shop below. Terminated them, complete rubbish service, nothing wrong with the toilet or its components, just a leaking seal on the back tank, called someone else, came out within 2 hours, fixed the problem. do not use Pimlico Plumbers, they are pretend trade plumbers who have been on a 12 week induction course, then thrown out into the field. Got the job done for £120 on the same day/evening. Cowboys!!